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Mobile Apps RosiMosi Academy Other Contact Us

Mobile Apps

I already signed up for the RosiMosi Academy, how do I unlock other apps?

If you are a RosiMosi Academy member you can tap on the Academy button on the main menu of this app and then Login. After successfully logging in the games will unlock automatically!

I already purchased this game on another device and now the games are locked!

If you purchased a subscription, you can login again via the Academy button on the main menu of the app.

If you purchased a one-app unlock then you can restore a purchase simply open the Parents menu from the main screen of the app, then tap the Restore Purchase button. Just make sure you are using the same account you originally purchased with.

I use Family Sharing on Apple and want to share my purchased apps!

Apple's Family Sharing is a great way to share apps with your kids, however Apple doesn't allow in-app purchases to be shared. Sadly this means paying to unlock the games on your profile may not unlock them on your child's.

The best solution is to purchase a subscription to our Academy which will then let you unlock games on an unlimited number of devices.

I have a subscription to the RosiMosi Academy, do I have to pay for the mobile apps again?

Your subscription to the RosiMosi Academy now gains you access to 20 of our best apps on the Apple App Store, Google Play, and the Amazon App Store!

To unlock the mobile apps with your Academy account, simply download the free version of the app from the store and then tap the "Academy" button. After logging in the games will automatically unlock with a valid subscription!

I'm using an older Apple device running iOS 9, and I get a connection error. What's happening?

We have a fix for this! Please click here to get more details.

RosiMosi Academy

I already purchased your app, why do I need to pay for the Learning Academy too?

The RosiMosi Academy is a new product, and while some of the games are similar, there are many new features on the Academy with more being added all the time. The RosiMosi Academy also grants you access to our most popular mobile apps.

I am a teacher or school administrator and need RosiMosi Academy access for all of my students. What can I do?

We are able to offer large discounts for schools and districts that need hundreds or thousands of students to access the RosiMosi Academy. Contact us at help@rosimosi.com to learn more.

Can you please explain how stars are calculated?

Stars are a great way to show students how well they are doing without resorting to typical letter grades that may demoralize young learners. The calculation uses an algorithm that looks at the most recent activity, the number of attempted questions, and the ratio of right/wrong answers.

When a student earns a star, they can never lose it. For example, if a student earns 3 stars and then answers a bunch of questions wrong, they will never drop back to 2 stars.

Parents and teachers can always dig deeper into specific stats and grades in a childs Progress Report (via Options > Progress Reports).

I had to reinstall an app and now all my progress is gone!

Don't worry, your students information is stored securely in the cloud. Simply log back into the app (Academy > Login) and your student profiles, avatars, and progress reports will all be restored.

Please note that while progress reports and profiles are stored in the cloud, not all rewards and stars are saved. Those will have to be earned again in the app. We plan to add reward/star cloud saving soon!

I need to cancel my subscription.

Sorry to hear! If you made a subscription through Apple, Google, or Amazon you must visit the corresponding App Store to cancel. If you subscribed via our website, then you can cancel your subscription at anytime through by tapping on Settings at the bottom of this page or by emailing us at help@rosimosi.com

If I cancel will I get a refund?

Once you cancel your membership you will not be charged again, and will maintain access to the site until the end of your subscription period. We cannot offer a refund or prorate the time left in your subscription. We advise taking advantage of the free trial lessons we offer.

Will the RosiMosi Academy work on my device?

RosiMosi apps work on Apple, Amazon, and Google devices.

Other Questions

How can I get RosiMosi apps on our new service/tablet/product/etc?

We work with many app networks and device manufacturers to load our apps onto their systems. We can provide large discounts for volume purchases, simply email us at help@rosimosi.com to discuss more.

What happened to Kevin Bradford apps?

We simply have changed our name! Same great apps, same people, just a new name. As we expand our portfolio and build our team we needed a new name to reflect our growth. RosiMosi is a tribute to our daughter: our inspiration and main playtester!

Contact Us

Still having trouble? We'd love to help! Email us:

help@rosimosi.com